Although this year's Census is happening in the midst of a pandemic, the processes for administering it seem to be much as they were in 2016. I logged in this morning and filled in the information for our household. It went pretty smoothly and quickly, though I should add that it was only the short questionnaire that we were required to complete this year. I'd be interested to hear about people's experiences with the longer one. Here's a link to what I wrote about it back in 2016:

https://blogcutter.dreamwidth.org/tag/census

First I'll offer kudos to Statistics Canada for updating some of their language. They knew enough to have separate categories for sex and gender and while they didn't establish specific categories beyond that, they did at least have a free-form option where someone could presumably indicate if they considered themselves nonbinary, gender-fluid or whatever. Sexual orientation was not in there at all, although it may have been on the long-form questionnaire.

Of course, it's understandable that they would want data to be somewhat comparable from one Census to the next, but language is important too. I remember well how they adjusted some of their sexist language during the 1970s. At first, they insisted that the "Head of Household" had to be the male half of a heterosexual couple, if there happened to be a man about the house (I think that was in 1971, at which point there hadn't been a Census at all since 1961!) By 1976, that was no longer the case although I believe one or the other, regardless of sex or gender identity or expression or sexual orientation, still had to marked down as the Head, while the other was husband or wife of the head.

No doubt there were some positive developments in the questions on the longer 2021 questionnaire too but since I'm not familiar with it, I won't comment at this point.

Some of the criticisms I had back in 2016 still stand, however. The form letter we got in the mail instructed us to complete the questionnaire "by May 11, 2021" implying (to me at least) that sooner is better and later is a definite no-no. Yet a number of the questions related to whether anyone else who doesn't normally live here "was" staying here on May 11. Well, it's May 5 (cinco de mayo) as I type this and although we're not EXPECTING any visitors here on that date, we don't have a crystal ball. Neither do the good folks at Statistics Canada - if they did, the Census would arguably be superfluous and a lot of statisticians would find themselves out of a job. I don't think it's an exaggeration to say that the Census of Population is THE biggest planning tool in the country! So if fate somehow intervenes in unexpected ways between now and May 12, it could turn out that we've accidentally provided the Census folks with erroneous information!

Another quibble with regards planning: you don't know, until you log on with your Secure Access Code, whether you'll be presented with the short questionnaire or the long one. If your time is important to you and/or to others, surely you'd like to know how much time you need to allocate to this task of national, and arguably even international importance? I gather with the longer one, you can at least save your answers so far and then go back to them (as long as technical glitches don't preclude it) but with the short form, there is no such option. Moreover, you get a stern warning that you'll be timed out if you dare to be away from the task for 20 continuous minutes of coffee break, dealing with laundry, stopping the kids from tormenting the cat or engaging in inappropriate online or other activities... and then you'll have to input it all again from scratch.

In 2016, there were complaints from people in congregate settings who were not even given the option of completing the Census themselves. Instead, the administrator of, say, a Long Term Care home provided a little basic information about residents. One certainly wonders if some of the pandemic-era casualties might have been averted if better mechanisms had been in place for actually listening to what these people had to say!

Have we learned any lessons from past surveys? And have we gathered some useful ideas about how we want the Census to evolve in future years?
Today, a couple of updates to earlier blog entries (of course that means later or at least further-down-the-page ones if you're reading my blog in reverse chronological order!)

First, on this year's Census. As it turned out, there don't seem to have been any Statscanspolizei ready to pounce on anyone who didn't have the thing signed sealed & delivered by May 10. In fact, I even saw TV commercials several weeks after the originally-touted deadline urging us to complete the Census because of its value in planning services for Canadians - a "carrot" rather than a "stick" type of approach, in contrast to the original notification we got in our mailbox. I did, however, hear and read about plenty of frustrations with the way the thing was administered - particularly from residents of retirement and long-term care homes. There were a lot of residents who were ready, willing and able - even eager - to provide the required Census information about themselves, but were NOT EVEN ASKED!! Instead, the administrators of the residence were asked to provide some basic information for all of their people - less detailed, even, than that asked for on the short-form Census.

There are, of course, a number of problems with this approach. One thing I learned very early in my career with the public service was that wherever possible, personal information should be obtained directly from the horse's - er, human's - mouth. Or pen or keyboard or whatever. And Statistics Canada are supposed to be the experts on data collection, aren't they? I know whenever we wanted to survey even a small group of people - say, users of our library - we got cautioned that these things really should go through Statistics Canada because this wasn't a job for amateurs - or even for mere librarians!

The information obtained en bloc through these channels is less detailed, more apt to be erroneous, and will not conform to their own criteria of giving the long-form Census to one out of every however many (4? 6? 7?) people sampled. It's also very patronizing to this group of people and will not adequately represent their needs and perspectives when applying the Census data for research and planning and other purposes.

I dealt back in May with the particular problems I had with the Census, but I wasn't aware then of these other issues. And there are probably others that will come to light in the next few months or years. Let's hope they get addressed by 2021!

For my second update, I'll revisit our furnace woes that I last wrote about on March 14, 2015. During the winter of 2014-2015, we had persistent problems with our furnace failing to kick in if the indoor temperature dipped below wherever we'd set the thermostat to. Or it would start up very briefly if we turned the thermostat way up or pressed the reset button, but would stop again after perhaps 30 seconds, long before the house had reached a comfortable temperature. After my March 14 entry, I think we had one or two more instances of that problem before it finally got fixed once and for all, a week or two before the heating season ended!

Fortunately we were on Petro Canada's "furnace protection plan", so we weren't really out of pocket much, even when we had to call in a serviceman late in the evening or on a Sunday morning. But I guess they must have made a corporate decision soon afterwards that customers like us were not worth the trouble - because by the 2015-16 heating season they had contracted out their furnace servicing plans to a separate company! The pricing was very similar, we just started getting two separate bills. But I'm pleased to say that after a late start - and a correspondingly late finish - to Ottawa's winter of 2015-2016, we had no further problems with our furnace.
... but I'm afraid that if you can't or won't log in, you don't really count. Like most of the people I know in the various communities I belong to, I was glad that the Liberals reinstated the long-form census. That said, I believe there are still a number of problems with it. Some relate to the questions themselves, but the bigger problem is the way it's being administered and the accompanying instructions for how to complete it.

We received our notification this past Monday, in our Community Mailbox (thanks, Mr. Harper). It was a single sheet of paper, folded and sealed, which consisted of a "Secure Access Code" and a form letter from Wayne R. Smith, Chief Statistician of Canada. It outlined two possible ways to complete the Census: (1) Online (which clearly was the preferred way); and (2) By calling a toll-free number to request a paper version. It alleged that completing the census online was "quick and easy" and admonished (just in case we hadn't read it on the front before opening it) that completion of the census is required by law. In bold letters, it read "Please complete it by May 10".

Well, it seems you can't believe everything you read, even if the source is as reputable as the Government of Canada.

For starters, it seems that the computer system couldn't handle the surge of users eager to log on and fill in the Census (or more likely, eager to get their patriotic duty out of the way and off their to-do list). And let's remember that, even in 2016, not everyone owns or has access to a computer. Even if they do, I have to wonder whether we have almost reached that point where we are legally obligated to use a computer in our dealings with the Government (and with many other organizations besides)?!

Surely the use of a computer (or not) is still an individual choice in a free and democratic society? Or perhaps we need to enshrine it in the Charter?

Now let's suppose you're one of those Canadian residents without ready access to computer. Let's hope you at least have telephone service so you can phone and get your paper copy, though I suppose there are people - the homeless, for instance, or those "of no fixed address" where even this wouldn't be a valid assumption. If they're going to mail you a paper copy, I'm not convinced it would even reach you by the May 10 deadline, let alone allow for the necessary time to complete it and mail it back. Perhaps a Census officer would be available to deliver it to you in person and help you complete it on the spot? If you do phone for a paper copy, I shudder to think how long you'd have to wait on the line for the "next available agent" while they assure you that "your call is important to us"!

I seem to recall that for the 2011 Census, we received both a paper copy AND a code to log into the system for those who preferred to complete it online. And though we opted to complete it online, it sure was handy to have the paper census so we knew in advance what the questions would be, and what supplementary documentation we should have at hand if we wanted to complete it in one sitting. This time around, I learned on visiting the Census site that for those with the short version of the census, there would be NO option to come back later to finish it and that a page would time out after 20 minutes leaving you in illegal Census limbo if you needed a bathroom break or whatever. Talk about a lack of respect for those of us with wonky vision and arthritic keyboard-fingers!

Now, there are only two of us in our household and we are both retired, so finding a time when we were both available was not too much of a problem. But supposing there'd been seven or eight of us, all with different schedules and commitments. That would have been a nightmare.

We did do our Census online on Tuesday morning, like the good, polite, law-abiding Canadians we are. But I'd have to say that I found it neither quick nor easy. To begin with, I had no idea until I logged on with our access code whether we would be dealing with the short- or the long-form Census. It wasn't until I saw the "come back later" button at the bottom of a screen that it dawned on me that we had been presented with the long one. And once all the questions had been answered to the best of our respective abilities, it occurred to me that a Census is generally a snapshot in time, and the questions (in theory at least) were being asked for the situation on May 10, 2016. So if anything dramatic happens between now and Tuesday, it's possible that one or more of our answers may prove to be incorrect. But I was so busy obeying the stern warning to complete it "by May 10" (which to me means that on the day itself would be acceptable but sooner is better) that that little wrinkle did not occur to me until afterwards.

I'll just touch briefly on the questions themselves. With both the short- and long-form versions, there's the issue of gender and the gender-binary. I don't know if the questions relating to ethnicity were on both versions of the census, but they did involve a fair amount of discussion on "Who do we think we are?" Questions about how much we spent on home maintenance and utilities and so on also involved a certain amount of guesstimation. We had to make some judgement calls about whether certain health conditions were chronic and to what extent other past diseases and health issues should be listed. But I can see how the aggregate answers to such questions could be very useful in terms of planning future services.

One saving grace in the choice of questions was the free-form one at the end, in which we were asked to indicate any questions we had trouble answering, or any general comments about the Census itself. Still, I think if I'd had a paper census in front of me and had been able to think it over at my leisure, the quality (and perhaps quantity in terms of level of detail) of my answers would have been correspondingly better.

I suspect the decade of Conservative rule has taken its toll on the Census-taking infrastructure. But I hope my - and everyone else's - comments will be taken to heart in the design of the 2021 Census!
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