Nine years ago today, I started this blog. Here is what I wrote then:

https://blogcutter.dreamwidth.org/2012/03/25/

The main topic was introverts and the extent to which our society is geared to introverts - or not. It's strangely prophetic in some ways, although I certainly hadn't foreseen a pandemic lockdown that would last a year, and counting.

I lamented the popularity of the open-office concept that began around the seventies and was probably largely born out of necessity - the huge influx of the Baby Boom generation into the offices of the nation, and a number of other nations too. There simply wasn't enough office space for every worker to have their own private office with a door and windows you could actually open and close.

Fast-forward with a jolt to today's world of masking and self-isolation and maintaining a minimum two-metre distance from your nearest colleague. Goodbye, in-person teamwork and boring all-day meetings with flip charts and Post-it Notes!

An introvert's dream? For some, maybe.

In that same entry, I also decried the death of casual in-person interactions, substituting self-checkout stations, infuriating telephone trees with branches leading to bewildering cul-de-sacs, and demands that everything be done online - shopping, banking, registering for courses, paying taxes, applying for jobs, pensions and official documentation... and much, much more!

Suffice it to say that the above trends have flourished exponentially over the past year.

Just today, I got a helpful e-mail message from Shopper's Drug Mart informing me I could register to be informed when vaccines become available at my local pharmacy. I obediently filled in the online form providing all the pertinent information and confirmed my e-mail address. Then I had to enter a 6-digit code that Shoppers INSISTED it had just e-mailed to me, before the form could be submitted. I waited. And waited. Aaaand wa a ai t e d. Perhaps 20 minutes later I got it and filled it into the little box. And promptly got a message that the code was incorrect.

This is the Brave New World of 2021 that we live in today.
On March 25, this blog turned two. In the next few days or weeks, I'll re-examine a few of the perennial issues I've been dealing with in this space.

First of all, my Presto-card woes. Soon after writing my last entry about the subject, having just returned to Ottawa from Toronto, I wrote that the two cities' systems did not seem to be compatible after all. That may not have been true, because soon after that, I realized that my card wasn't working in OTTAWA, either!

Now, you might think that I'd be able to simply take my defective card to an OC Transpo kiosk and exchange it for a good one. Nope. First of all, I had to pay $6 just for the card itself, then the nice young man loaded a few trips on to it (which I also had to pay for) and I was further instructed to wait 24 hours (not 23 or 23.5 hours, mind you - I found that out the hard way) and phone up Presto to get the balance transferred from my old to my new card number. That involved lots of time caught up in endless telephone trees and on-hold periods, though to be fair, the call-centre people were unfailingly polite.
And by the time I had to take the bus again (probably by the end of the next day), it was once again working as it should.

Still. What if I WEREN'T retired, had to take several bus trips a day, and simply didn't have the TIME to do all that? And it's not as if it were really my fault - I'd had the old card safely in my purse all along and hadn't done anything terrible to it like step on it, put it through the washing machine or dryer, or toss it over the Hog's Back Falls, sans barrel (though I was certainly tempted!)

Why can't they make these things easier?
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